Last Updated: February 15th, 2026
This Privacy Policy describes how KH Food Corp. (“KH Food,” “we,” “us,” or “our”) collects, uses, and shares information when you visit [https://khfood.com] (the “Site”), contact us, subscribe to our emails, or make a purchase.
1) Information We Collect
A. Information you provide to us
- Order and account information: name, email, phone number, billing address, shipping address, and order details.
- Customer support: information you provide in emails, contact forms, or other communications.
- Email subscription: email address (and any optional information you submit) when you sign up for our mailing list.
B. Payment information (Stripe)
Payments on our Site are processed by Stripe. We do not store full credit card numbers on our servers. Stripe receives and processes your payment information. We may receive limited payment-related details such as the payment method type, card brand, last four digits, and Stripe transaction IDs for records, fraud prevention, and customer support.
C. Information collected automatically
- Device/usage data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and interactions with the Site.
- Cookies and similar technologies: used for core Site functions (like cart and checkout), security, and basic performance/usage measurement.
2) How We Use Your Information
We use your information to:
- Fulfill orders (process payment, ship products, send order confirmations, handle returns/refunds).
- Provide customer service and respond to requests.
- Operate and secure the Site, prevent fraud, and troubleshoot.
- Comply with legal obligations (tax, accounting, and regulatory requirements).
- Email marketing (Mailchimp): if you opt in, send product updates, promotions, and announcements.
3) How We Share Your Information
We share personal information only as needed to operate our business, including with:
- Payment processing: Stripe (to process payments and help with fraud prevention).
- Email marketing: Mailchimp (to manage subscriptions and send emails). Mailchimp may process engagement data such as email opens and clicks to help measure campaign performance.
- Shipping and delivery: carriers and service providers necessary to deliver your order.
- Website/IT providers: hosting, security, and technical service providers that support our Site.
- Legal and safety: if required by law, subpoena, or other legal process, or to protect rights, safety, and prevent fraud.
“Sale” / “Share” of personal information
We do not sell personal information for money. If we ever use third-party advertising tools that are considered “sharing” under certain state privacy laws (for example, cross-site targeted advertising), we will provide an appropriate opt-out method.
4) Cookies & Tracking
We use cookies for:
- Essential functions: keeping items in your cart, enabling checkout, and maintaining Site security.
- Performance/analytics (if enabled): understanding how visitors use the Site so we can improve it.
You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality (especially cart/checkout).
5) Email Marketing (Mailchimp)
If you subscribe, we will send you marketing emails through Mailchimp. You can unsubscribe at any time by clicking the “unsubscribe” link in any email. You may also contact us to be removed from the mailing list.
6) Data Retention
We retain personal information as needed to:
- complete transactions,
- provide support,
- maintain business and financial records (including for tax/accounting),
- meet legal requirements, and
- resolve disputes and enforce agreements.
Order records are typically retained for 10 years for accounting/tax purposes.
7) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website or transmission method is 100% secure.
8) Your Privacy Rights (United States)
Depending on where you live, you may have rights to request:
- access to the personal information we hold about you,
- correction of inaccurate information,
- deletion of certain information (subject to legal/record-keeping exceptions),
- information about disclosures of your information, and
- opting out of certain processing where applicable.
To submit a request, contact us using the details in the “Contact Us” section. We may need to verify your identity before processing your request.
9) Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
10) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above will indicate when changes were made. Updates take effect when posted on this page.